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It is with a heavy heart that we will have to shut down during this COVID-19 crisis. The Department of Land and Natural Resources Boating and Ocean Recreation Division of Hawaii has suspended all tour operators until further notice. If you have an upcoming reservation please contact us via email at [email protected].
North Shore Catamaran Charters Update: Coronavirus
In these uncertain times, we wanted to state what North Shore Catamaran Charters is doing to support you and your travel plans. As the situation around coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your safety and provide maximum flexibility.
As it has always been, the safety and security of our guests and team remain our highest priority. We take great pride in maintaining the highest standards of cleanliness. Our cleaning protocols are thorough and listed below:
We continue the use of high-grade disinfectant when cleaning all areas of the boat.
We ask that before you board that you use antibacterial hand sanitizers, and we
Can also spray your hands before you board if you don’t have any.
We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind:
In regions affected by government-issued travel restrictions, we will continue to offer full refunds regardless of when trip is scheduled.
All reservations that are scheduled to take place before April 30, 2020, can be changed or cancelled at no charge up to 48 hours before your scheduled arrival.
Any reservation you make that are booked between today and April 30, 2020, for any future arrival date, can be changed or cancelled at no charge up to 48 hours before your scheduled arrival.
If you need to adjust reservations made on our website, please contact Our reservation line at 808-351-9371 or email at [email protected] if you need to adjust reservations made through another booking site, please contact them for assistance regarding their cancellation policy related to COVID-19.
May you all stay safe and healthy during this difficult time.
66-105 Haleiwa Rd.
Haleiwa, HI, 96712